OBHAI WhatsApp can be used by current OBHAI customers seamlessly, and all facilities including refund request, complaints, users journey’s invoice, reviewing ride history, even suggestions will be available in minutes from OBHAI call centre representatives
Users will now able to order OBHAI G CAR, CNG-run autorickshaw or OBHAI Express on Whatsapp.
Customers can be on OBHAI WhatsApp by saving +8801313201222 in their address book as "OBHAI WhatsApp", typing "Hi", and send. To book a ride, just type the assigned number, press send, and then users are all set for a ride on OBHAI.
"WhatsApp OBHAI booking will help a lot of OBHAI users to simply order an OBHAI Gari, OBHAI CNG, and even order OBHAI Express services in few keystrokes. "said Anis Ahmed, startup founder, and investor of OBHAI Solutions Ltd.
With 1.5 billion monthly active users around the globe, and 22% (around 4 crores) users in Bangladesh, social-media communication giant WhatsApp is being actively used as the primary communication platform in our country.
Keeping the ongoing user craze surrounding the popular interaction channel and its usability, comfort, and practical advantages in mind, OBHAI, the home-grown ride-sharing company of Bangladesh has introduced its services on WhatsApp.
OBHAI WhatsApp can be used by current OBHAI customers seamlessly, and all facilities including refund request, complaints, users journey's invoice, reviewing ride history, even suggestions will be available in minutes from OBHAI call centre representatives.
Furthermore, users will be able to chat live with OBHAI agents for quick needs. The AI service associated will also be monitored and maintained by the customer care agents of OBHAI.
Besides offering the most sophisticated communication service through WhatsApp, OBHAI will be able to cater to the feature phone users and passengers, taking into consideration those who perhaps do not have enough storage on their smartphones, improving their comprehensive lifestyle.
As Bangladesh marches forward towards a more sophisticated digital era, the masses are now more accustomed to having the world at the palm of their hands.
As such, frequency of daily communication via social media platforms, the likes of Facebook, Viber, WhatsApp etc. are increasing significantly.
Keeping the need and comfort of the citizens of Bangladesh in mind, OBHAI edged a step ahead and introduced its own WhatsApp service to complement its ride-sharing offerings, and to provide passengers with a more personalised experience.
Since its inception in 2018, OBHAI has been providing 24/7 customer care support to its customers in 53 cities Bangladesh, and to ensure even prompter support and utmost satisfaction, the ride-sharing company aims to deliver on its commitment via the newly launched WhatsApp service.