A two-step approach was devised and swiftly executed by bank to implement the directive
The Premier Bank Limited has whole-heartedly embraced the "No Mask No Service" policy and have taken several initiatives to ensure it is practiced in every avenue of customer interaction within their premises.
A two-step approach was devised and swiftly executed by bank to implement the directive, said a press release.
The first step was designed to raise awareness on the issue, which was done through developing related communication materials and distributing through the company website, multiple social media channels and YouTube.
The second step was designed to ensure the offline implementation of the directive throughout every nook and cranny of the bank.
Starting with customer facing avenues such as the branches and then the sub-branches, the corporate office also saw messages through desktop screens, screensavers, door stickers, x-stands and cut-outs, the press release added.
The Premier Bank started providing free standardised masks to all customers to further remind them of the safety rules outlined by the government.